Frequently Asked Questions
🟢 GENERAL ENQUIRIES
❓How can I view your products?
Our collections are showcased through WhatsApp for a personalised experience.
📲 Simply message us on WhatsApp, and we’ll share:
- Product images
- Available designs & colours
- Fabric details
- Pricing & order options
🟢 Click “Chat on WhatsApp” anywhere on the website to begin.
❓ Why are prices not shown on the website?
Our products involve handcrafted processes, ethical sourcing, and varying specifications.
Prices depend on:
- Fabric type & quality
- Craft technique (hand block, handloom, etc.)
- Quantity & customisation
- Shipping destination
To ensure transparency and accuracy, prices are shared directly on WhatsApp.
❓ Do you have a physical store?
Currently, we operate through:
- Online catalogue via WhatsApp
- Direct enquiries through our website
This allows us to keep operations lean and focus on quality, ethics, and personal service.
🟢 ORDERING & CUSTOMISATION
❓ How do I place an order?
1️⃣ Message us on WhatsApp
2️⃣ Browse the collection with our team
3️⃣ Confirm design, quantity & delivery
4️⃣ Receive payment and dispatch details
No online checkout is required.
❓ Do you accept customised or bulk orders?
Yes.
We support:
- Bulk & wholesale enquiries
- Custom sizes, colours & fabrics
- Institutional & export orders
📲 Please message us on WhatsApp with your requirement.
❓ Are your products handmade?
Many of our products involve handcrafted and traditional techniques, including:
- Hand block printing
- Handloom weaving
- Artisan-led finishing
Each piece may have slight variations — a mark of authentic craftsmanship.
🟢 SHIPPING & DELIVERY
❓ Do you ship across India?
Yes, we ship across India.
Delivery timelines depend on:
- Product type
- Quantity
- Location
Exact timelines are shared during WhatsApp confirmation.
❓ Do you offer international shipping?
Yes, international and export enquiries are welcome.
Please message us on WhatsApp or email us with:
- Country
- Product type
- Approximate quantity
🟢 RETURNS & CARE
❓ Do you accept returns?
Since many items are:
- Made-to-order
- Customised
- Handcrafted
Returns are evaluated case-by-case.
Any issues should be reported promptly on WhatsApp after delivery.
❓ How should I care for your fabrics?
Care instructions vary by fabric and technique.
General guidance:
- Gentle hand wash or mild machine wash
- Avoid harsh detergents
- Dry in shade
Detailed care instructions are shared with each order.
🟢 ETHICAL SOURCING & BRAND VALUES
❓ What does “responsible sourcing” mean at Myshpra Global?
Responsible sourcing means:
- Ethical engagement with artisans
- Respect for traditional skills
- Transparency in materials and processes
- Long-term partnerships, not short-term sourcing
It is a long-term commitment, not a marketing label.
❓ Why is WhatsApp your primary sales channel?
WhatsApp allows us to:
- Offer personalised assistance
- Share real product visuals
- Answer questions instantly
- Avoid impersonal, mass-market transactions
This aligns with our values of clarity, trust, and ethical trade.
🟢 CONTACT & SUPPORT
❓ How can I contact Myshpra Global?
📲 WhatsApp: Preferred & fastest
📧 Email: For formal or bulk enquiries
📍 Website: Use “Chat on WhatsApp” buttons across pages
📲 Still have questions?
The easiest way to connect with us is through WhatsApp.
🟢 Chat with Myshpra Global on WhatsApp.We’ll be happy to assist you.
TERMS AND CONDITIONS
Welcome to Myshpra Global. By accessing our website and engaging with us for product enquiries or purchases, you agree to the following Terms & Conditions.
1. About Us
Myshpra Global is an Indian brand offering handcrafted home furnishings and clothing. Our website serves as a platform to showcase our collections and provide information. All product enquiries and orders are handled through our WhatsApp catalogue.
2. Product Information
We make every effort to display accurate product descriptions, images, and details. However, slight variations in colour, texture, or finish may occur due to photography, lighting, and the handcrafted nature of our products.
3. Ordering Process
Orders are placed through direct communication via WhatsApp. Prices, availability, delivery timelines, and payment details will be confirmed during the conversation before order confirmation.
4. Payments
Payment terms, accepted modes, and timelines will be communicated individually during the order process. Orders are confirmed only after payment terms are agreed upon.
5. Shipping & Delivery
Shipping details, timelines, and charges (if applicable) will be discussed and confirmed at the time of order. Delivery timelines may vary based on product type and location.
6. Returns & Exchanges
As many of our products are handcrafted, returns or exchanges are evaluated on a case-by-case basis. Please contact us promptly via WhatsApp if there are any issues with your order.
7. Intellectual Property
All content on this website, including images, text, logos, and designs, is the property of Myshpra Global and may not be used or reproduced without prior written permission.
8. Limitation of Liability
Myshpra Global shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
9. Third-Party Links
Our website may contain links to third-party platforms such as WhatsApp, Instagram, or Facebook. We are not responsible for the content or policies of these external platforms.
10. Changes to Terms
Myshpra Global reserves the right to update or modify these Terms & Conditions at any time. Any changes will be effective once posted on this page.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
12. Contact
For any questions regarding these Terms & Conditions, please contact us using the details provided on our website.